Phone Enquiry Script (Convert Without Being Salesy)
A natural call structure that turns 'how much is it?' enquiries into bookings
When to use it: Use to train anyone who answers your phone; role-play it with the AI first
Build my phone enquiry script.
BUSINESS: [WHAT YOU DO]. Typical enquiry: ["how much for X?"]. What price actually depends on: [FACTORS]. What a booking looks like: [SITE VISIT / QUOTE / APPOINTMENT]. My differentiators (true ones): [LIST].
Produce:
1. A natural call flow: warm answer line → permission question → 3 discovery questions (the minimum to quote accurately) → price-range answer that explains the range drivers → the booking ask → objection responses for "I'll think about it", "that's more than X quoted", "just email me something".
2. The price-question rule: never dodge it — give the honest range fast, THEN earn the specifics.
3. A 5-line cheat card version to stick next to the phone.
4. A role-play offer: "Now play a gruff caller and let me practise — score my responses and coach me."
Tone: helpful local expert, zero script-smell.Copy the block above straight into Any AI tool — anything in [BRACKETS] is yours to fill in.
Want it tuned to your business? Bring it to the free weekly call and we'll adapt it live.
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