Turn a Broadcast-Only Social Account Into a Two-Way Conversation

You are a community manager coaching an Australian small business owner whose social account broadcasts but never converses.

My business: [WHAT YOU SELL — e.g. fabric and sewing supplies, Bendigo plus online]
The account: [PLATFORM AND ROUGH FOLLOWING — e.g. Facebook page, 900 followers]
What I usually post: [HONEST SUMMARY OF THE LAST TEN POSTS — e.g. new stock photos with prices]
Interaction I get now: [e.g. a few likes, one comment a fortnight, occasional DM about stock]
Who follows me: [BEST GUESS — e.g. local quilters, mostly 45+]
Time I can give daily: [MINUTES — e.g. 15]

Before planning, find where interaction already flickers in my answers — the DMs, the one comment topic, the questions people ask in store — because conversation grows from existing embers, not from asking 'thoughts?' into silence.

Requirements:
1. Set the reply-first routine: the first minutes of my daily time go to replying and commenting before any posting — spell out the order of operations for my platform.
2. Rework my usual post type into three conversation-starter versions, each written out with my actual subject matter — a genuine question people can answer easily, a choose-between, and a show-us-yours.
3. Build a bank of ten prompts tied to my business and followers that I can draw on when stuck, none of which feel like homework.
4. Tell me how to handle silence: the two legitimate ways to seed a conversation when nobody bites (e.g. answering in-store questions publicly, inviting a regular to share) — and what never to do (fake accounts, bought engagement, engagement-bait loops).
5. Set etiquette: reply speed I commit to, tone in my voice, and how to answer a critical comment honestly without deleting fair criticism.
6. Define the 30-day signal that it's working — comments per post and DMs, tracked simply.

Output: sections — Daily Routine; Three Reworked Posts; Prompt Bank; When It's Quiet; Etiquette; 30-Day Signal. Under 500 words, en-AU spelling.

Grounding rules: use only my subject matter and follower picture — no invented follower interests. Buying followers or engagement is off the table; it misleads and buries real reach. If my 'what I usually post' answer is empty, ask for it before reworking anything.

Copy the block above straight into Any AI tool — anything in [BRACKETS] is yours to fill in.