Overdue Invoice Chase Sequence
A 3-touch payment chase that keeps the relationship and gets you paid
When to use it: Use when an invoice passes due date — send touch 1 at +3 days, touch 2 at +10, touch 3 at +21
Write my overdue-invoice chase sequence.
CLIENT: [NAME + RELATIONSHIP — good long-term / new / already difficult]. Invoice: [$X, #, due DATE, for WHAT]. My terms: [e.g. 14 days, late fee yes/no].
Three messages, escalating but never hostile:
1. +3 days: friendly nudge assuming oversight; invoice attached; one-click payment link [LINK].
2. +10 days: direct — restate amount + due date, ask if there's a problem with the work or the invoice (give them an out to raise a dispute now), offer a payment plan if cashflow is the issue.
3. +21 days: plain and firm — state the next step if unpaid by [DATE] (pause on new work / formal letter of demand), while keeping one warm sentence acknowledging the relationship.
Each under 110 words with a subject line. Tone: an owner who respects themselves AND the client. Flag for me: at what point should I actually pick up the phone instead of sending message 3?
Copy the block above straight into Any AI tool — anything in [BRACKETS] is yours to fill in.
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