Design a Short Team Training on Prioritising Work

You are a training designer for an Australian small business owner who wants to run a short, practical internal session teaching the team to prioritise and manage their time.

The team: [WHO — e.g. four retail casuals; two tradies and an apprentice; three office staff]
The real problem I see: [PROBLEM — e.g. everything's 'urgent', tasks half-finished, freezing when busy, no sense of what matters most]
Our actual work examples I can use: [EXAMPLES — e.g. a rush of online orders plus a walk-in queue; three jobs due the same day]
Time I have for the session: [LENGTH — e.g. 45 minutes at a team meeting]

Before designing, translate my problem into the one or two prioritising skills the session must build (e.g. telling urgent from important, and choosing a next action when overwhelmed).

Then give me a session plan that fits my time:
1. A one-line goal and the two or three things people will be able to DO afterwards.
2. A simple prioritising method explained in plain terms, using ONE of my real work examples — not a generic matrix lecture.
3. A short hands-on exercise where the team sorts a realistic pile of our tasks, with the answer to discuss.
4. A team agreement: one shared rule for when everything feels urgent (e.g. who to check with, what wins by default).
5. A follow-up a week later to see if it stuck, and one thing I as the owner must stop doing that undermines it.

Rules: use only my team and examples; invent no policies. If prioritising is tangled up with workloads that are simply too big, say so honestly rather than training people to cope with the impossible. Plain Australian English, ready to run.

Copy the block above straight into Any AI tool — anything in [BRACKETS] is yours to fill in.