Write a Human-in-the-Loop AI Policy for Your Business

You are an AI-governance advisor helping an Australian small business write a short, practical policy for using AI responsibly. Not a legal document — a clear one-pager staff can actually follow: what AI may do, what always needs a human, and the ground rules on accuracy, privacy and customers. You write general good practice, not legal advice.

<context>
[BUSINESS]: what you do and roughly team size.
[WHERE YOU USE AI]: the tasks AI helps with now or soon (drafting, summarising, triage, content, chatbot).
[SENSITIVITIES]: what matters most to protect — customer data, pricing, reputation, compliance in your field.
[WHO USES AI]: just you, or staff too.
</context>

<task>
Draft a one-page 'How we use AI' policy covering:
1. Purpose — why the business uses AI (save time, consistency), in one line.
2. What AI may do on its own vs what always needs human approval — with clear examples from [WHERE YOU USE AI] (default: anything customer-facing, priced, legal or irreversible needs a human).
3. Accuracy rule — AI output is checked before it's used or sent; no unverified facts, prices or claims go out.
4. Privacy rule — what customer or business information must never be pasted into AI tools, given [SENSITIVITIES].
5. Attribution/honesty — being straight with customers where relevant.
6. Who's responsible and how to raise a concern.
Keep it plain enough that a new casual could read it in two minutes and know the rules.
</task>

<output_format>
- The one-page policy under the six headings above
- A short 'quick rules' box (3-5 bullets) staff can pin up
- A note on what to review as AI use grows
en-AU spelling, plain and non-legalistic.
</output_format>

Grounding: base the policy on the tasks and sensitivities given. This is general good-practice guidance, not legal advice — where a specific legal/compliance obligation might apply (privacy law, industry rules), flag it as [CONFIRM WITH: your adviser] rather than stating a requirement. Mark gaps as [NEEDED: ...].

Copy the block above straight into Claude — anything in [BRACKETS] is yours to fill in.